App support and privacy

Find setup tips and answers to common questions on the ProtocolLog support page. For app help, email support@bueckerindustries.net. Include the app name, your device model, and what happened. Please leave personal health details out of your message.

ProtocolLog Privacy Policy

Effective November 12, 2026

Buecker Industries LLC provides ProtocolLog, a personal notebook for tracking medications and supplements. This policy covers the ProtocolLog iPhone app and email support for it.

Your notebook

ProtocolLog works without an account. It stores the medication and supplement information you enter, including schedules, dose history, notes, inventory, and reminder preferences. The app uses the iOS Keychain to store your notebook on your device. ProtocolLog has no configured service for uploading your notebook to Buecker Industries, and the app does not use advertising or analytics services.

Reminders and exports

If you enable reminders, ProtocolLog asks iOS for notification permission and schedules reminders on your device. Reminder messages use generic text and omit medication names and doses. You can turn off notifications in your iPhone settings.

If you export your history, ProtocolLog prepares a CSV that can include medication details, notes, and timestamps. You choose where to save or share it. Copies you save or send are managed by the destination you choose.

Retention and deletion

Use Settings → Erase all data to reset your active notebook. Archiving a medication keeps its history. Resetting the notebook leaves copies you previously exported or shared in place. iOS secure storage may persist after uninstalling, so use the in-app erase control before removing ProtocolLog if you want to clear your notebook.

Support and privacy requests

If you email us, we receive your email address and what you choose to include. We use that information to respond and keep a record of the conversation. We retain support emails indefinitely and do not automatically delete them. For privacy questions or to request deletion of a support message, email support@bueckerindustries.net.